• Cards with 'No Renewal Fee'
  • 0% Fuel Surcharge
  • Offers for BOB Customers
  • 100 % Cash Back on Bonus Point Redemption

Contact Us

Credit Card Issuance

Dial our Toll Free Phone Number:1800 223 224
(except All Saturday, Sunday & Other Public Holidays) for Card + PIN & Application related

Query

Abbreviation to be used in the subject matter of email along with application number/Credit card Number *

Email Id

Application Status

AS- (Application Reference Number)

ccb@bobcards.com

Blocking

BL-(Your Credit Card Number *)

Unblocking

UBL-(Your Credit Card Number *)

Limit Enhancement

LE-(Your Credit Card Number *)

Card Query

CQ-(Your Credit Card Number *)

PIN Query

PQ-(Your Credit Card Number *)

Auto Debit

AD-(Your Credit Card Number *)

Kindly email your query by mentioning abbreviation (Your Application Reference Number or Credit Card Number *) in the Subject to ccb@bobcards.com.

Eg: If you have query related to Application Status kindly use AS (Your Application Reference Number) in the Subject matter of e-mail SUBJECT matter of emails.

Billing

Mobile Numbers for Blocking of Credit Cards – SMS Only: +91 9323803935 Please send SMS for card blocking on this number

Dial our Toll Free Phone Number :1800 225 100 (24 X 7 )

forCredit Card Blocking& General Query

Dial our Toll Free Phone Number:1800 225 110 – 10:00 AM to 06:30 PM

(except all Saturday, Sunday & Other Public Holidays) for Bill related & General Query

OR email us as under:

Query

Abbreviation to be used in the subject matter of email along with Credit card Number *

Email Id

Bill Related

BR (Your Credit Card No *)

crm@bobcards.com

Payment Related

PR (Your Credit Card No *)

Transactions Related

TR (Your Credit Card No *)

Bonus Points

BP (Your Credit Card No *)

Go Green Activation

GG (Your Credit Card No *)

Data Amendment

DA (Your Credit Card No *)

Cancellation & Closure

CC (Your Credit Card No *)

Others(OTP/IVR/Portal/Online Txns)

OTH (Your Credit Card No *)

Kindly email your query by mentioning abbreviation (Your Credit Card Number *) in the SUBJECT tocrm@bobcards.com

Eg: If you have query related to bill related issues, kindly use BR (Your Credit Card Number *) in the SUBJECT matter of email.

Merchant Business (POS Machines)

Dial our Toll Free Phone Number:1800 223 225 – 10:00 AM to 06:30 PM

(Except all Saturday, Sunday & Other Public Holidays) for Merchant/POS Application & Payment related query

Or email us as under:

Query

Abbreviation to be used in the subject matter of email along with MerchantApplication Number /MID

Email Id

Merchant enrolment/Application

Related

MEQ (Your Merchant Application Number)

me@bobcards.com

Payment Related

PRQ (Your MID Number )

Kindly email your query by mentioning abbreviation (Your Merchant Application/MID Number) in the SUBJECT tome@bobcards.com

Eg: If you have query related to ApplicationStatus kindly use MEQ (Your Merchant Application Number) in the SUBJECT matter of email

For payment related issues, kindly use AbbreviationPRQ (Your MID Number) in the SUBJECT matter of email.

Debit Card

Customer Care Numbers at Bobcards Limited

Debit card related queries and blocking of card

Bobcards Contact Center

(Landlines)

022- 26776701

022-26776702

24*7(Please Contact also in case of lost card reporting)

Mobile Numbers for Blocking of Debit Cards :9323990644

24*7 Hours (Please Contact also in case of lost card report)

Customer Care Numbers at Bank of Baroda

For Bank of Baroda Customer – Toll free numbers for Debit card related queries and blocking of card

Bank of Baroda Contact Centers

1800 220 400

24*7 Hours

1800 22 33 44

1800 102 44 55

6.00 AM to 10.00 PM

For Baroda Gujarat Gramin Bank / Baroda UP Gramin Bank/ Baroda Rajasthan Keshtriya Gramin Bank Customers: Toll free numbers for Debit card related queries and blocking of card

Baroda Contact Center:

1800 229 779

24*7 Hours


* Note:- Masked card number i.e. 1234 xxxx xxxx 5678
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