BOBCARDS LTD.-Forex Operations

Complaints / Grievance Redressal

to register your complaints use any of the following option as per your convenience


For any Credit Card related issue including card blocking, please call on	1800 225 100	Toll Free 24X7
	1800 225 110	Toll Free 10 am to 6 pm (except national holidays and Sundays.)

You can send SMS on	9323803935	For card blocking, if toll free numbers are busy

You can Email on	crm@bobcards.com	within 3 working days we will respond you.
(our customer executive will get back to you)


For any Debit-Card related issue, including Card Blocking please call on	1800 220 400	Toll Free 24X7
	022-26776701
	022-26776702
	1800 223 344	Toll Free
	1800 102 4455	Toll Free

Complaint Redressal Procedure Through Mail
Level 1	crm@bobcards.com	We will respond within 3 working days	If you don't get any response in said time, please send mail on level 2
Level 2	avpcrm@bobcards.com	We will respond within 2 working days	If you don't get any response in said time, please send mail on level 3
Level 3	vpcrm@bobcards.com	We will respond within 2 working days

	If your complaint is still un resolved, you can write to
	Executive Vice President BOBCARDS Ltd 2nd Floor, "Baroda House" Behind Dewan Shopping Center S V Road, Jogeshwari (W), Mumbai - 400 102 evp@bobcards.com