CUSTOMER RELATIONS

 

Grievances & Redressal Mechanism


We believe that successful business depends on creating long lasting relationship with customers. For us, developing and sustaining long-term relationship is the most critical ingredient to competitive advantage.

Bobcards has made it a top priority to be a customer friendly credit card company. We have setup a separate Customer Grievances and Redressal Cell, which takes care of all the enquiries, queries and complaints/grievances of the customers. We provide following type of support to our customers to deal with the customer's requirement more effectively and in-time.

------------------------- Download: Dispute Information Form------------------------

For Phone Call or Email Support, please enter here.



NOTE

The company has kept the Internal Limits (details) on credit card for security & safety of the cardholder in case the card is lost/stolen/misplaced.


In case of removal of internal limits, you may send a request in writing to :


Vice President,
International Operations,
Phone: 022-2284 6473
Email: intl_ops@bobcards.com


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