| |
|
|
Verified
by Visa / MasterCard SecureCode
The Reserve Bank of
India (RBI) has issued a guideline that, from 1st Aug 2009 all
online credit card transactions require an extra verification.
We are therefore,
implementing a "Verified by VISA" or "MasterCard
SecureCode" password.
You
will need this password to continue transacting online from 1st Aug
2009
What
is Verified By Visa?
Verified by Visa is a
new service that will let you use a personal password with your
BOBCards Visa card, giving you added assurance that only you can use
your BOBCards Visa card to make purchases over the Internet. The
process is simple to use and secure:
To use the facility, you would:
- Connect to the Internet and shop online using your
BOBCards Visa card.
- You don't need any special software to use Verified
by Visa.
- Using this facility is as easy as using a PIN for ATM
transactions.
How
does Verified by Visa work?
Verified by Visa provides you with a password to protect your
online transactions, just like you use
your PIN at an ATM.
Here are the steps:
- Select the goods or services you want from a Verified
by Visa online store and proceed to the
payment page.
- Enter your BOBCards Visa Card number and the online
store will connect with BOBCards to
check whether your Card is
secured with Verified by Visa.
- BOBCards initiates a Verified by Visa pop-up window
on your computer screen that includes
your Personal Message.
- Look for and confirm your Personal Message, then
enter your password. BOBCards will then
confirm your identity
to the merchant.
- Your payment is authorized and your order is placed.
It's that simple! |
| |
Can I
register with my existing BOBCards Visa card or do I need to
apply for a new one?
You can register with any of your BOBCards Visa card for this
service. |
| |
Can I
register with more than one BOBCards Visa card?
Yes, you can register one or all of your BOBCards Visa Credit
Cards. |
| |
How
do I register my BOBCards Visa card?
You need to register for the service through the BOBCards
Website. |
| |
Can I
register my non-Visa payment cards with Verfied by Visa?
Currently, Verified by Visa is only offered to on Visa card. |
| |
After
I register, how long does it take for Verified by Visa to
become active on my card?
The registration process is completely online and instantly
completed. Your registration successful message is displayed
at the end of the registration process and you can start using
the facility to shop securely on the Internet straightaway. |
| |
Do I
need any special equipment or software on my computer?
All you need is an Internet connection and Internet explorer
5.0 and above. To find out of your browser is compatible, go
to the "Help" menu in the upper right of your
browser and select the "About" option. It should
tell you what version is installed on your computer. |
| |
What
is a Personal Message?
When you register for Verified by Visa, you may be asked to
create a Personal Message. When you pay online, always look
for this Personal Message to ensure that BOBCards is
authenticating you. |
| |
How
will the online store know that I have Verified by Visa?
Participating online stores will automatically recognize your
BOBCards Visa card number if you have registered it for
Verified by Visa. |
| |
What
if I forget my password?
If you forget your password, you may reset your password
(create a new password) after entering your
credit card number, CVV2, Date of Birth and card expiry date. |
| |
If I
suspect someone has stolen my password or used it to make
fraudulent purchases, what should I do?
Contact BOBCards immediately by email at crm@bobcards.com
or by phone at 1800225110. |
| |
Can I
get the benefit of Verified by Visa security at online stores
that are not participating in the service?
No. BOBCards Secure Internet Payment is available at only
Verified by Visa websites. |
| |
What
happens if I shop at a Verified by Visa merchant website while
I'm not registered for this feature?
You will be prompted for online registration for Verified by
Visa by BOBCards. You would need to authenticate yourself with
your BOBCards
credit card number, CVV2, Date of Birth and card expiry
details. You can choose your password to be used for Verified
by Visa.
Thereafter, you can continue shopping on the merchant website.
If you decide not to register immediately and transact through
your normal
credit card number, then your transaction will not get
authorised and you would not be able to complete the
transaction on such websites. |
TOP
What is MasterCard
SecureCode?
What is MasterCard
SecureCode?
MasterCard SecureCode is a new service that will let you
use a personal password with your BOBCards MasterCard®,
giving you added assurance that only you can use your
BOBCards MasterCard to make purchases over the Internet.
The process is simple to use and secure:
To use the facility, you would:
- Connect to the Internet and shop online
using your BOBCards MasterCard.
- You don't need any special software to use
MasterCard SecureCode.
- Using this facility is as easy as using a
PIN for ATM transactions. |
| |
How does MasterCard
SecureCode work?
MasterCard SecureCode provides you with a password to
protect your online transactions, just like you use your
PIN at an ATM. Here are the steps:
- Select the goods or services you want from a
MasterCard SecureCode online store and
proceed to the
payment page.
- Enter your BOBCards MasterCard number and the
online store will connect with BOBCards to
check whether
your
Card is secured with MasterCard
SecureCode.
- BOBCards initiates a MasterCard SecureCode pop-up
window on your computer screen that
includes your Personal Message.
- Look for and confirm your Personal Message, then
enter your password. BOBCards will then
confirm your
identity to the merchant.
Your payment is authorized and your order is placed. It's
that simple! |
| |
Can I register with my
existing BOBCards MasterCard or do I need to apply for a
new one?
You can register with any of your BOBCards MasterCard's to
be protected by MasterCard SecureCode. |
| |
Can I register more
than one BOBCards MasterCard?
Yes, you can register all of your BOBCards MasterCard
Credit
cards. |
| |
How do I register my
BOBCards MasterCard?
You need to register for the service through the BOBCards
Website. |
| |
Can
I register my non-MasterCard payment cards with MasterCard
SecureCode?
Currently, MasterCard SecureCode is only offered to
protect MasterCards. |
| |
After I register, how
long does it take for MasterCard SecureCode to become
active on my card?
The added protection of MasterCard SecureCode is available
as soon as BOBCards confirms that your registration is
successful. You may begin shopping at participating stores
by selecting the list of participating online stores
featured on your local MasterCard website. |
| |
Once I have
registered, how do I use MasterCard SecureCode when I shop
online?
Once you have registered, you will be able to use
MasterCard SecureCode service right away on participating
merchant sites. For a full listing of these merchants,
please visit your local MasterCard website. You will also
find the MasterCard SecureCode online shopping demo at
these websites. |
| |
Do I need any special
equipment or software on my computer?
All you need is an Internet connection with Internet
Explorer 5.0 and above, or Mozilla Firefox 2 or above. To
find out if your browser is compatible, go to the
"Help" menu in the upper right of your browser
and select the "About" option. It should tell
you what version is installed on your computer. |
| |
Can I use MasterCard
SecureCode from any computer?
You can use MasterCard SecureCode at any PC that has an
Internet connection and Internet Explorer 5.0 and above,
or Mozilla Firefox 2 or above. |
| |
What is a Personal
Message?
When you register for MasterCard SecureCode, you may be
asked to create a Personal Message. When you pay online,
always look for this Personal Message to ensure that
BOBCards is authenticating you. |
| |
Where can I shop with
MasterCard SecureCode?
Look for the MasterCard SecureCode mark on participating
online stores or check the list of current participants on
your local MasterCard website. |
| |
How will the online
store know that I have MasterCard SecureCode?
Participating online stores will automatically recognize
your BOBCards MasterCard number if you have registered it
for MasterCard SecureCode. |
| |
What if I forget my
password?
If you forget your password, you may reset your password
(create a new password) after entering your credit
card number, CVV2, Date of Birth and card expiry |
| |
If I suspect someone
has stolen my password or used it to make fraudulent
purchases, what should I do?
Contact BOBCards immediately by email at crm@bobcards.com |
| |
Can I get the benefit
of MasterCard SecureCode security at online stores that
are not participating in the service?
No. However a number of online stores have the service
available to them. In the meantime, if an online store you
trust is not yet participating, use common sense and
follow safe shopping tips on your local MasterCard
website. |
| |
What happens if I shop
at a MasterCard SecureCode merchant website while I'm not
registered for this feature ?
You will be prompted for online registration for
MasterCard SecureCode. You would need to authenticate
yourself with your credit
card number, CVV2, Date of Birth and card expiry details.
You can choose your password to be used for MasterCard
SecureCode.
Thereafter, you can continue shopping on the merchant
website. If you decide not to register immediately and
transact through your normal credit
card number, then your transaction will not get authorised
and you would not be able to complete the transaction on
such websites. |
TOP
|
|